To do this, TV-CRC staff are committed to the following core values:

  • To respect and value difference

  • To act with integrity

  • To work co-operatively and in partnership

  • To positively change attitudes, thinking and behaviour

  • To ensure quality and strive for excellence

  • To effectively, and efficiently, deliver reductions in re-offending


The core purpose of the CRC is rehabilitation and resettlement. Public protection and the delivery of the sentence of the court are essential features of this core purpose.

  • Delivering successful rehabilitation and resettlement demands a holistic approach rather than one that is predominantly about addressing re-offending. This implies a stronger focus on the individual, their engagement and progress.
  • Designing services on the basis of effective practice with particular priority to learning from desistance theory and the work on service user engagement.
  • Working with service users throughout their contact with the Criminal Justice System / the CRC to meet their needs for help and support rather than the system dictating when a service should be available.
  • Ensuring excellent partnerships strategically and operationally. This means working effectively at every level to deliver successful rehabilitation – service user, family networks, agencies.
  • Embracing innovative and flexible working through a strong commitment to strengthening the skills and knowledge base, to ensure organisational resilience and to deliver with finite resources.
  • Being outward facing, maximising opportunities to expand, diversify and collaborate.

The approach to service delivery that underpins the working principles:

  • Ensuring that service user perspective and participation are well embedded and integral to service delivery
  • Ensuring that ETE is a top priority as a route out of offending and poverty
  • Increasing accessibility to services – flexible opening, service user access points, greater focus on outreach, less office-based
  • Building a wider menu of provision to help service users develop the skills, knowledge and confidence to sustain crime-free lifestyles
  • Maximising flexibility within staff roles to encourage initiative and innovation
  • Building mentoring and volunteering pathways for service users
  • Improving both staff and service user links, knowledge and ability to access local community resources.
  • Strengthening delivery in terms of all of the re-offending pathways, including health and accommodation
  • Significantly reducing resources invested in non compliance
  • Maximising the time available to invest in front line delivery particularly service user contact – for example through ensuring simple processes, real time recording etc

TV-CRC’s core work covers the following:

Structured Interventions

We offer structured interventions to help people turn away from crime. The list includes: Offending Behaviour Programmes, Education, Training and Employment, Community Payback, targeted ‘activities’, Attendance Centres and structured Supervision Centres, which all help to reduce the likelihood of re-offending.


Supervising and managing offenders on community orders, suspended sentence orders, those in prison and those released from prison on licence; encouraging people to take responsibility for their own behaviour and how it affects others; working to help offenders recognise their own potential by helping them gain skills and identify ways to play a constructive part in the community.

Community Safety/Partnerships

We have a key part to play in linking with other agencies to reduce the likelihood of crime and its effects on individuals and whole communities. We work, with others, on the following: public protection, safeguarding childen and vulnerable adults, women offenders, substance misuse, accommodation, employment, education and training.