To do this, TV-CRC staff are committed to the following core values:
To respect and value difference
To act with integrity
To work co-operatively and in partnership
To positively change attitudes, thinking and behaviour
To ensure quality and strive for excellence
To effectively, and efficiently, deliver reductions in re-offending
- Delivering successful rehabilitation and resettlement demands a holistic approach rather than one that is predominantly about addressing re-offending. This implies a stronger focus on the individual, their engagement and progress.
- Designing services on the basis of effective practice with particular priority to learning from desistance theory and the work on service user engagement.
- Working with service users throughout their contact with the Criminal Justice System / the CRC to meet their needs for help and support rather than the system dictating when a service should be available.
- Ensuring excellent partnerships strategically and operationally. This means working effectively at every level to deliver successful rehabilitation – service user, family networks, agencies.
- Embracing innovative and flexible working through a strong commitment to strengthening the skills and knowledge base, to ensure organisational resilience and to deliver with finite resources.
- Being outward facing, maximising opportunities to expand, diversify and collaborate.
The approach to service delivery that underpins the working principles:
- Ensuring that service user perspective and participation are well embedded and integral to service delivery
- Ensuring that ETE is a top priority as a route out of offending and poverty
- Increasing accessibility to services – flexible opening, service user access points, greater focus on outreach, less office-based
- Building a wider menu of provision to help service users develop the skills, knowledge and confidence to sustain crime-free lifestyles
- Maximising flexibility within staff roles to encourage initiative and innovation
- Building mentoring and volunteering pathways for service users
- Improving both staff and service user links, knowledge and ability to access local community resources.
- Strengthening delivery in terms of all of the re-offending pathways, including health and accommodation
- Significantly reducing resources invested in non compliance
- Maximising the time available to invest in front line delivery particularly service user contact – for example through ensuring simple processes, real time recording etc
TV-CRC’s core work covers the following:
We offer structured interventions to help people turn away from crime. The list includes: Offending Behaviour Programmes, Education, Training and Employment, Community Payback, targeted ‘activities’, Attendance Centres and structured Supervision Centres, which all help to reduce the likelihood of re-offending.
Supervising and managing offenders on community orders, suspended sentence orders, those in prison and those released from prison on licence; encouraging people to take responsibility for their own behaviour and how it affects others; working to help offenders recognise their own potential by helping them gain skills and identify ways to play a constructive part in the community.
We have a key part to play in linking with other agencies to reduce the likelihood of crime and its effects on individuals and whole communities. We work, with others, on the following: public protection, safeguarding childen and vulnerable adults, women offenders, substance misuse, accommodation, employment, education and training.