We adhere to a set of core values while carrying out our work and welcome compliments from individuals, organisations and community groups when things we’ve done have had a positive impact.  If you’d like to thank someone or a team from TV-CRC, please send your email to TVY.CRCInformation@thamesvalleycrc.org.uk and we’ll ensure it gets passed on to the right person.

Occasionally, like everyone else, we get things wrong, or it sometimes seems that way.  If you have a complaint, then there is a set procedure to follow.  Please look at our Complaints Procedure, below.  If you do have a complaint, then we endeavour to deal with the issue within the stated timeframe.

Complaints and Compliments Procedure